Data Retention
We keep your account data for as long as your account is active, plus seven years for regulatory compliance. You can request deletion after account closure.
LEGAL REFERENCE
Your Privacy Comes First at rajagacor
We handle your account details, payment information and gaming history with the same care we put into our live tables and slot lobbies. This policy explains exactly how...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
How We Protect Your Information
rajagacor operates under the laws and regulations applicable to our supported regions in Indonesia. We encrypt all personal data, payment credentials and transaction records using industry-standard protocols. Your account information stays on secure servers; we never share it with third parties without your consent, except where local law requires it. When you deposit via DANA, OVO, GoPay or QRIS, those payment processors
handle your financial details directly—we store only transaction confirmations and your account balance. You can request access to, correction of, or deletion of your personal data at any time through your account settings or by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Privacy Questions? We're Here to Help
Live Chat Support
Open your account and head to the support tab. Our team responds to privacy inquiries within one business day, seven days a week.
Email Privacy Team
Send detailed questions to our privacy inbox. We'll review your request and respond with full clarity on how your data is handled.
Account Settings
Manage your privacy preferences directly in your account dashboard. Update communication settings, data sharing choices and notification frequency anytime.
PLATFORM TRUST SIGNALS
Why Your Data Is Safe With Us
Encryption Standard
All data transmissions use TLS 1.2 or higher. Your account credentials, payment details and gaming history are encrypted at rest and in transit.
Regular Security Audits
We conduct quarterly penetration testing and annual third-party security reviews to identify and close vulnerabilities before they become risks.
Payment Processor Compliance
DANA, OVO, GoPay and QRIS transactions flow through PCI-DSS certified gateways. We never store raw card or wallet credentials on our servers.
Data Minimization
We collect only the information needed to run your account, process deposits and withdrawals, and comply with local regulations in supported regions.
Staff Access Controls
Only authorized personnel can access personal data, and only when necessary to resolve account issues or investigate fraud. All access is logged and monitored.
Incident Response Plan
If a breach occurs, we notify affected users within 48 hours and work with local authorities. We maintain cyber insurance to cover recovery costs.
SIDE BY SIDE
How Our Privacy Policy Stacks Up
Third-Party Sharing
We share data only with payment processors, fraud-detection partners and legal authorities where required. No marketing data sales; no affiliate sharing.
Cookie & Tracking
We use cookies to remember your login, track gameplay for fraud prevention and measure site performance. You can disable non-essential cookies in your browser.
International Transfers
Your data stays within Indonesia's supported regions unless you explicitly request account closure or dispute resolution involving international partners.
Children's Data
rajagacor is for adults only. We do not knowingly collect data from anyone under 18. If we discover underage account activity, we close it immediately.
Policy Updates
We notify you of material privacy changes via email and in-app notification at least 30 days before they take effect. Continued use means acceptance.
Your Rights
You have the right to access, correct, port and delete your personal data. Submit requests through account settings or contact our privacy team directly.
What This Policy Covers
Account Registration
When you open an account, we collect your name, email, phone number and date of birth. This information is encrypted and used only for account verification and communication.
Payment & Withdrawal Data
Deposits via DANA, OVO, GoPay and QRIS are processed by certified payment partners. We store transaction IDs and amounts but never your wallet credentials or bank details.
Gaming Activity Logs
We track your bets, wins and game history to detect fraud, calculate rewards and meet regulatory requirements. This data is visible only to you and our compliance team.
Device & Location Info
We log your IP address, device type and approximate location to prevent account takeover and fraud. This helps us spot unusual login attempts from new devices.
Communication Records
Chat transcripts, emails and support tickets are kept for dispute resolution and quality improvement. You can request deletion of old support records anytime.
Cookies & Analytics
We use session cookies to keep you logged in and analytics cookies to measure site speed and user flow. Third-party cookies are optional and can be disabled.
Privacy Policy Questions Answered
We retain your account data for seven years to comply with Indonesian financial regulations and fraud investigation requirements. After that period, we delete it unless legal holds apply. You can request early deletion for non-regulatory data.
Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data.' We'll compile your profile, transaction history and gaming logs into a portable file within five business days.
No. We never sell your personal data. We share information only with payment processors, fraud-prevention services and legal authorities where required by law in supported regions.
We notify all affected users within 48 hours via email and in-app alert. We work with local authorities, conduct a full security audit and implement fixes before resuming normal operations.
Payment processors handle your wallet credentials directly. We receive only transaction confirmations and your account balance. Your payment details never touch our servers.
Yes. Essential cookies (login, fraud detection) are required. Non-essential cookies (analytics, ads) can be disabled in your browser settings or through our cookie consent banner.
Upon closure, we anonymize your gaming history and delete personal identifiers within 30 days. Regulatory records are kept for seven years but are no longer linked to your identity.